FREE Tax Service & Support Center
Look here for answers to your TaxACT-related questions, program updates, and more.
Frequently Asked Questions (FAQs)
Start Here - Our Top FAQs:
- Economic Stimulus Status
- Check your e-file status
- Steps to submit an electronic file
- Update files
- Correct and resubmit e-files
- Download using full install
- Declaration Control Number (DCN) for 8453-OL
- Correct an error or add a W2/1099 after e-filing
- Error Codes(500's)-Name, Birthdate, SSN Mismatch
- Electronic Filing Charges - Resubmissions
- Rejection due to AGI (Adjusted Gross Income)
- Forgot TaxACT Online Username & Password
- IRS contact information
- Tax Due payment methods (Federal Only)
- Extensions for filing - Form 4868
- Form 9465--Installment Agreement Request
- Fixing incorrect routing # after e-file
- Show All FAQs
Search FAQs:
Didn't find your answer to the left? Search our extensive list of FAQs:
Product Information
Product Updates & Important Dates
Common Product Questions
- TaxACT Online
- CD/Download vs. TaxACT Online
- What's on my TaxACT CD?
- E-Filing (Before You File)
- E-Filing (After You File)
Guarantee Information
Products Offered & Pricing
- TaxACT Online - Do your taxes over the web.
- Index of TaxACT Software for Tax Professionals
- Index of TaxACT Software for Home Users
- Index of Utilities & Books
- Previous Years TaxACT
- Macintosh Users
- Submit Product Suggestions
Company Information
Ordering & Account Information
Ordering / Account Information
- Printable Order Form - Personal Tax Products
- Printable Order Form - Professional Tax Products
- Ordering Process
- Billing Inquiries
- Your Account
- Return Policy
General Information
- Copy of Return Request
- Downloading Troubleshooting
- Installation Troubleshooting
- Product Release Dates
- Pricing
Services & Reference
Services / E-file
- E-Filing (Before You File)
- E-Filing (After You File)
- E-file Refund Cycle Chart
- Check e-File Status:
Personal users
Tax Preparers - TaxACT Software Updates:
2007 Editions
Previous Year's Editions
Reference
- Available Tax Forms:
TaxACT Federal editions
TaxACT State editions - TaxACT Tax Library
- IRS.gov
Couldn't find the answer to your question above? Our service & support staff would be happy to assist you fast & free of charge over the web.

